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Skills

Run Interviews That Hire the Right Person

12 weeks · 4 milestones

Milestone map

Milestone map

3 milestones

Audit Your Last 5 Real Interviews

1–2 weeks (2–3 hrs)

Review the last 5 interviews you have conducted — hiring interviews, user research interviews, or journalistic / investigative interviews. For each, reconstruct (from memory, notes, or recordings) and rate three criteria: question quality (did your questions surface information you could not have predicted in advance?), listening depth (did you follow up on the most revealing things said, or stay on your script?), and bias minimisation (did you lead the interviewee toward an answer you already expected?). Write a 150-word diagnosis of your single most consistent interviewing weakness.

Proof required

Submit your audit: notes or reconstructions from 5 real interviews with three-criterion ratings (question quality / listening depth / bias minimisation, each 1–5) and a one-sentence specific observation per criterion per interview. Append a 150-word diagnosis naming one recurring weakness with evidence from at least 3 of the 5 interviews.

What gets checked

  • 5 real interviews you actually conducted — not hypothetical or reconstructed without any contemporaneous record
  • Bias minimisation ratings are differentiated — all 5 rated 5/5 on bias minimisation is statistically implausible for most interviewers and should prompt deeper examination
  • Diagnosis names a specific pattern (e.g. 'I ask closed questions that confirm what I already think' or 'I interrupt before the interviewee finishes their most interesting answers')

Common mistakes

  • Using only hiring interviews where formal structure masks the natural weaknesses — include at least one informal or research-style interview
  • Rating question quality without examining whether the questions were actually open-ended — closed questions that produce yes/no answers are a fundamental weakness
  • Diagnosis that reads as general ('I could listen better') rather than behavioural ('I return to my script within 90 seconds of any unexpected answer')

Resources

Foundationstart here

Depthgo deeper

What a verifier looks for

  • Ask the submitter to describe the most surprising thing a person said in any of the 5 interviews — genuinely curious interviewers remember these; script-bound interviewers often do not
  • Check that the listening depth ratings below 4/5 are accompanied by a specific example of where the follow-up was missed
  • Confirm the diagnosis is behavioural and specific — ask the submitter to role-play one minute of an interview to see whether the stated weakness appears in real time
  • A submitter who rates all 5 interviews 5/5 on bias minimisation with no diagnosis of this criterion should be asked: 'What would a biased question look like?' — if they cannot describe it, the criterion was not applied

Conduct 6 Observed Practice Interviews

6–8 weeks (1 hr/interview + 30 min/reflection)

Over 6–8 weeks, conduct 6 practice interviews — at least 3 of which are with real people in contexts that matter (a real candidate, a real user research participant, or a real subject matter interview for a project). For each interview, have a second person observe (or record for self-review) and complete a structured observation form: noting every leading question, every missed follow-up, and every moment the interviewer returned to their script rather than the interviewee's answer. After each interview, write a 100-word reflection linking one specific behaviour to your M1 diagnosis weakness.

Proof required

Submit your 6 observation forms (completed by an observer or your own immediate post-interview self-review if unobserved) plus 6 reflection notes (minimum 100 words each), each linking a specific in-interview behaviour to your diagnosed weakness. At least 3 forms must be from real interviews (not staged practice).

What gets checked

  • At least 3 of the 6 interviews are real (real candidate, real research participant, real journalistic subject) — staged interviews with willing colleagues only do not qualify
  • Each observation form names at least one specific moment — a specific question asked, a missed follow-up, a script return — not a general rating
  • Reflection notes improve across the 6 interviews — the final 2 reflections should reference a different specific weakness than the first 2, showing adaptation

Common mistakes

  • Conducting 6 interviews without any observation or recording — self-assessment without a contemporaneous external record captures only what you remember noticing, not what actually happened
  • Reflection notes that repeat the same observation 6 times without adaptation — the purpose of the practice cycle is adjustment between iterations
  • Counting staged practice interviews with friends as 'real' — the pressure and authenticity of a real interview is the point

Resources

Foundationstart here

Depthgo deeper

What a verifier looks for

  • Ask for evidence that at least 3 interviews were real — a real interview leaves a trace (a hiring record, a research session note, a project it fed into)
  • Look for specificity in the observation forms — 'asked a leading question at 12:30 in the recording' is evidence; 'occasionally asked leading questions' is not
  • Compare the first and last 2 reflection notes — behavioural adaptation across the cycle should be visible
  • If no observer was present for any interview, ask how the submitter captured the behaviours in the observation form — a recording or detailed contemporaneous note is acceptable; memory alone is not

Conduct a Live Interview Assessed by an Expert

1–2 weeks (30 min session + 1 hr prep)

Conduct a live 20-minute interview in front of a qualified observer — someone who conducts interviews professionally (hiring manager with 5+ years experience, trained UX researcher, senior journalist, or experienced therapist). The interviewee can be a willing colleague, a candidate, or a research participant. The observer completes a structured assessment during the interview and debriefs you for 10 minutes after.

Proof required

Submit a brief description of the interview context (purpose, who was interviewed, what you were trying to learn) plus the observer's written assessment: specific questions noted as strong or weak with reasons, moments of strong or missed follow-up, one concrete recommendation for your primary weakness, and the observer's sign-off confirming their role and that they observed the full 20-minute interview live.

What gets checked

  • Observer assessment cites at least 3 specific moments from the interview — specific questions or exchanges, not general impressions
  • Observer's concrete recommendation is directly linked to the primary weakness identified in M1 — generic advice to 'ask more open questions' does not qualify if that was not the identified weakness
  • Observer sign-off confirms professional background: hiring manager / UX researcher / journalist / therapist with minimum 5 years of interviewing practice

Common mistakes

  • An observer who primarily praises — the assessment is only useful if specific weaknesses are identified with examples from the interview
  • Interviewing a close friend or colleague who is motivated to perform well — the interviewee should not be aware of the assessment purpose, or the interview dynamics are artificial
  • A structured assessment written by the submitter and confirmed by the observer — the assessment must be written by the observer from their own observation, not edited by the submitter

Resources

Foundationstart here

What a verifier looks for

  • Ask the submitter to identify the moment in the interview they are most proud of — then compare it against the observer's assessment to see if they agree
  • Confirm the observer's professional background independently — ask the submitter for the observer's job title and organisation rather than just accepting the sign-off
  • Ask whether the interviewee knew they were being assessed — this affects how the interviewee performs and how useful the interview was as practice
  • Observer minimum qualification: 5+ years conducting professional interviews in a relevant context — a colleague who has done occasional hiring does not qualify

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