Build an Operations Metrics Dashboard
6 weeks · 0 milestones
Design and build a dashboard tracking the key performance indicators of a specific real operational function — production, logistics, customer service, or similar — using real data from that function. The dashboard must make at least one non-obvious operational insight visible that was previously hidden in raw data. Proof requires validation by someone who works in the operation, confirming that the metrics captured are the ones that actually matter for managing that function and that the data is real.
Milestone map
Milestone map
3 milestones
Map the target business process to five to ten measurable KPIs that are directly tied to strategic outcomes. For each KPI, confirm that the underlying data source is accessible, document the calculation method, identify the data owner, and agree on the refresh cadence. This specification document prevents weeks of wasted dashboard build time.
Proof required
Submit a KPI specification document covering: metric name, definition, calculation method, data source location, data owner, target value or benchmark, and refresh cadence for each of the five to ten KPIs.
What gets checked
- Every KPI has a confirmed accessible data source — not 'this data probably exists somewhere'
- The KPI set includes at least one leading indicator and one lagging indicator
- KPIs are traceable to a stated strategic goal, not convenience metrics that are easy to collect