Back to @pedro-silva
Teams-lead-engineering-team
Self-reportedAuthor's own account
Grew team NPS from 6 to 9.2 over 2 quarters
Baseline survey had 3 open text questions. The answers were uncomfortable to read. Made 2 structural changes (fewer meetings, clearer project ownership) and 1 process change (weekly status loom).
Endorsed by
Trust chain
No endorsements yet — be the first to verify this.
Verification criteria
To reach Peer-endorsed:
- At least 1 peer has personally verified this work from first-hand knowledge
powstik.com/pedro-silva/p/199396